The ascent of Cloud CRM has only added to the opportunities, possibilities and benefits that a CRM system can provide for an organization. The advancement in collaboration, affordability, agility, mobility, accessibility, and data quality are just some of the valuable contributions of the cloud towards CRM.
Cloud CRM can be a very dynamic business solution for any type of business big or small, in any type of industry.
1. Anytime, anywhere access.
Cloud based CRMs allows you to work from anywhere. The only thing you need to have is an internet connection and you can already be at work.
2. Less upfront cost.
A CRM software hosted in the cloud is generally more cost effective because you don’t need to spend high cost on hardware. You simply pay a subscription fee based on your usage. Additionally, you don’t need to hire a lot of IT people to maintain your application because its fully managed by the provider.
Cloud based applications gives businesses the agility to scale up or down very quickly. This is beneficial for businesses with seasonal and varying demands. With cloud, you only get to pay for what you use.
With traditional IT approach, when your application breaks down or needs updating, you need to get people to fix it. With Cloud, all of this is managed by the cloud provider and uptime is guaranteed 99.9% of the time.