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Features and Benefits


Mobile Ready

The retailers must have the ability to respond to customer inquiries and concerns, wherever they may be and whenever the customer chooses to communicate. Our CRM solution is smartphone-compatible, which gives you and your team access to information anytime, anywhere. Not only will this benefit customer experience but having your team implement a mobile system can make it easier and more convenient for them as well.

  • Accelerated productivity

  • Seamless interactions with customers

  • Update data instantly

  • Reduce desktop and laptop usage

  • Avoid communication problems

  • Everyone can stay connected

  • Save time and increase sales


Social CRM

Social CRM

Social media will conveniently give you access to customer information, including their behavior and insights toward your product. Almost anyone you would want to do business with will be on some kind of social media platform. Integrating our CRM software with your social media accounts means that you can manage all your social media accounts within the CRM software, this gives you better control and management of all your social media campaigns and conversations with customers, the CRM software will then collect any responses your customer may have and put it into your customer database, giving you a better handle on online customer behavior and insights. The useful data can then be used to give your team faster responses to client problems or queries, and also your team will have more data to work with when sharing content to customers and having conversations with them.

  • Build deeper relationships

  • Interact and build brand awareness

  • Answer questions and address concerns immediately

  • Reduce desktop and laptop usage

  • Stay on top of emerging trends

  • Improve customer satisfaction

  • Get more customer information than competitors

  • Effective two-way communication

  • Receive constructive feedback from customers


Loyalty Program Solutions

It can cost more to get new customers than retaining present ones and some companies give more importance to acquiring new customers rather than retaining present customers, that’s odd because it’s well-known that it costs 5 times as much to attract new customer than to keep an existing customer. A great way to gain customer retention is through loyalty programs, a loyal customer will spend more than a new one customer. Our CRM system allows you to access vital customer data needed to evaluate which customers have been the most loyal and what type of programs will work the best with certain customers.

  • Accurate points and balances, down to the last transaction

  • Recognize and reward loyal customers with gift cards or offset unsatisfactory shopping experience with additional points

  • Increase customer lifetime value

  • Build emotional relationships

  • Create brand advocates

  • Worry less about competitor pricing

  • Create positive word of mouth

Loyalty Program Solution

Sales and Marketing

Sales and Marketing

Sales and marketing are two of the most important departments in your business organization, unfortunately sometimes these two major departments don’t collaborate enough. A CRM system can make it possible for these two departments to effectively coordinate with each other resulting in more sales, improved marketing endeavors, less wasted time and a better overall outcome. One of the benefits a CRM system can give marketing and sales is the centralized database of not only customer data but all activities within the organization, this database can be accessed by all teams giving the whole organization a transparent view of the latest developments and situations happening inside and outside your company.

  • Improve efficiency and increase productivity

  • Targeted marketing campaigns

  • Create, execute, manage, and track campaign performance

  • Unified grasp on leads

  • Effective sharing of customer information

  • Less time wasted

  • Improved bottom line

  • Effective lead nurturing


Customer Database

Never again will you have problems dealing with your hundreds or thousands of customers, with our CRM software it becomes easier for you to manage, organize, update and access all your customer data. Searching for data is made easier with our centralized database; keep track of all customer data and information including purchase history. This will allow you and your team to have a 360 degree view of your customer and their behaviors and insights, giving you the power to provide a better customer experience.

  • Shared document repositories

  • Personalized interactions with your clients

  • Predict purchasing patterns

  • Better analysis

  • Decisions are based on accurate data

  • Understand each customer relationship

  • Stronger communication

  • No more duplicate and bad data

  • Improved efficiency

Customer Database

Retail Channel

Retail Channel Integration

The capacity to integrate with other retail channels gives you the ability to give consumers what they want despite of their always-increasing demands, it also gives you leverage over your competitors, who might have gained an upper hand against you due to their online presence. Online shopping has started to defeat physical outlets in many areas, because customers these days demand an easier buying experience and now it’s possible for customers to make purchases no matter where they are as long as they have access to the internet. So it has become crucial for traditional retailers to create cross-channel capabilities in order for them to give their customers a consistent and seamless shopping experience and gain a competitive advantage over competitors.

  • Increase convenience

  • Increase awareness

  • Better customer support

  • Gain useful customer insights

  • Increase customer retention

  • Use purchase history data to create good special offers

  • Gain new market segments

Features and Benefits


Mobile Ready

The retailers must have the ability to respond to customer inquiries and concerns, wherever they may be and whenever the customer chooses to communicate. Our CRM solution is smartphone-compatible, which gives you and your team access to information anytime, anywhere. Not only will this benefit customer experience but having your team implement a mobile system can make it easier and more convenient for them as well.

  • Accelerated productivity

  • Seamless interactions with customers

  • Update data instantly

  • Reduce desktop and laptop usage

  • Avoid communication problems

  • Everyone can stay connected

  • Save time and increase sales


Social CRM

Social CRM

Social media will conveniently give you access to customer information, including their behavior and insights toward your product. Almost anyone you would want to do business with will be on some kind of social media platform. Integrating our CRM software with your social media accounts means that you can manage all your social media accounts within the CRM software, this gives you better control and management of all your social media campaigns and conversations with customers, the CRM software will then collect any responses your customer may have and put it into your customer database, giving you a better handle on online customer behavior and insights. The useful data can then be used to give your team faster responses to client problems or queries, and also your team will have more data to work with when sharing content to customers and having conversations with them.

  • Build deeper relationships

  • Interact and build brand awareness

  • Answer questions and address concerns immediately

  • Reduce desktop and laptop usage

  • Stay on top of emerging trends

  • Improve customer satisfaction

  • Get more customer information than competitors

  • Effective two-way communication

  • Receive constructive feedback from customers


Loyalty Program Solutions

It can cost more to get new customers than retaining present ones and some companies give more importance to acquiring new customers rather than retaining present customers, that’s odd because it’s well-known that it costs 5 times as much to attract new customer than to keep an existing customer. A great way to gain customer retention is through loyalty programs, a loyal customer will spend more than a new one customer. Our CRM system allows you to access vital customer data needed to evaluate which customers have been the most loyal and what type of programs will work the best with certain customers.

  • Accurate points and balances, down to the last transaction

  • Recognize and reward loyal customers with gift cards or offset unsatisfactory shopping experience with additional points

  • Increase customer lifetime value

  • Build emotional relationships

  • Create brand advocates

  • Worry less about competitor pricing

  • Create positive word of mouth

Loyalty Program Solution

Sales and Marketing

Sales and Marketing

Sales and marketing are two of the most important departments in your business organization, unfortunately sometimes these two major departments don’t collaborate enough. A CRM system can make it possible for these two departments to effectively coordinate with each other resulting in more sales, improved marketing endeavors, less wasted time and a better overall outcome. One of the benefits a CRM system can give marketing and sales is the centralized database of not only customer data but all activities within the organization, this database can be accessed by all teams giving the whole organization a transparent view of the latest developments and situations happening inside and outside your company.

  • Improve efficiency and increase productivity

  • Targeted marketing campaigns

  • Create, execute, manage, and track campaign performance

  • Unified grasp on leads

  • Effective sharing of customer information

  • Less time wasted

  • Improved bottom line

  • Effective lead nurturing


Customer Database

Never again will you have problems dealing with your hundreds or thousands of customers, with our CRM software it becomes easier for you to manage, organize, update and access all your customer data. Searching for data is made easier with our centralized database; keep track of all customer data and information including purchase history. This will allow you and your team to have a 360 degree view of your customer and their behaviors and insights, giving you the power to provide a better customer experience.

  • Shared document repositories

  • Personalized interactions with your clients

  • Predict purchasing patterns

  • Better analysis

  • Decisions are based on accurate data

  • Understand each customer relationship

  • Stronger communication

  • No more duplicate and bad data

  • Improved efficiency

Customer Database

Retail Channel

Retail Channel Integration

The capacity to integrate with other retail channels gives you the ability to give consumers what they want despite of their always-increasing demands, it also gives you leverage over your competitors, who might have gained an upper hand against you due to their online presence. Online shopping has started to defeat physical outlets in many areas, because customers these days demand an easier buying experience and now it’s possible for customers to make purchases no matter where they are as long as they have access to the internet. So it has become crucial for traditional retailers to create cross-channel capabilities in order for them to give their customers a consistent and seamless shopping experience and gain a competitive advantage over competitors.

  • Increase convenience

  • Increase awareness

  • Better customer support

  • Gain useful customer insights

  • Increase customer retention

  • Use purchase history data to create good special offers

  • Gain new market segments