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technology crm

Building a relationship with your customers has become more of a necessity. The business world we live in today has become seriously competitive, more than before. CRM that leads to a strong relationship is a solid competitive advantage and technology serves as the developer of relationship building.

The Technology CRM Solutions of CRMWorks Asia was created to facilitate and simplify operational processes and effectively uplift our customers. Our Technology CRM Solutions provide clean and timely customer data, in order for you to run your business as smoothly as possible and thus delivering the best customer experience. As Sugar CRM says, “it’s the right technology for technology companies.


Features and Benefits

Insightful Customer View

Sugar CRM gives you an accurate customer database with all the information you need to create and build a valuable customer relationship. This includes not only contact information but also detailed information about them and the history they with your business. By having a comprehensive picture of all your customers, you can understand them better and provide fast and exact customer service.

  • Specific data

  • Authentic interactions

  • Knowledgeable insights

  • Improve customer experience


Social CRM

Social CRM

Engage your potential customers and your end users, interact and build brand awareness within the comforts of your CRM. The collaboration of business techniques, technology, social media and the eagerness to better serve customers formulates the basis of what Social CRM is about. Social CRM enables you to share information to customers and prospects and at the same time it enables you to acquire information and insights from customers.

  • Provide immediate responses to customer feedback

  • Establish an effective communication channel with customers

  • Interact with customers on a friendlier level

  • Raise brand awareness and loyalty


Sales Force Automation

Are you tired of doing a lot of multitasking? Do you sometimes lose track some tasks that can screw up the whole customer experience process? A sales force automation system is a well-known program that helps and simplifies many sales process phases. Applying this to a business can make both your employee’s and customer’s involvement easier and better.

  • Improve your sales process

  • Reduce manual lead data entry

  • Maximize lead generation.

  • Easy, Centralized Tracking of Customer Information

  • Cost-effective and Flexible Options


Flexible

Flexible

Are you looking for a custom-made CRM solution for your company and its requirements? Sugar CRM doesn’t force you to adapt to the system it can adapt to all your business processes and any market condition you may be facing. You should be able to utilize a CRM system in whatever way suites your business and when your business grows our CRM system will be able to readjust with your growth.

  • An easy and uncomplicated system

  • Suitable for any type of business

  • Overall assistance

  • Integrate with other business operations and applications


Delivers Excellent Reporting

Our CRM solution will deliver a 360 degree view of your operations and will improve the accuracy of report data. Good CRM System Implementation encourages better decision making because the decisions are based on more accurate data. How can you make good decisions without clear and full information? That’s how you make bad decisions, being unable to see the big picture is not good for anyone in the organization. Plus having a good overview report of your company and customers can create motivation and a sense of responsibility among employees and management because you can all be aware and see the reasons and results behind your work.

  • Improved reporting system

  • Advanced Sales tracking and reporting capabilities

  • Eliminate errors and duplicate data entry

  • Standardized quotes and contracts

Flexible

Tracking and Trend Solutions

Tracking and Trend Solutions

Sugar CRM will increase the accuracy of sales forecasting and make it possible to track the ROI of marketing campaigns.

”If you don’t know where you are going, you will probably end up somewhere else.” The most reliable way to forecast the future is to try to understand the present.

Sugar CRM can help you increase your revenue by allowing yourself and your team to have a clear overview of the sales cycle allowing you to see at what stage a certain customer is at and what possible options there are for that customer. This CRM System gives you a clear forecast by using your past company and customer data. By having a well-kept history of data the CRM System can anticipate what may come in the future.

  • Monitor results of email campaigns

  • Improved revenue forecasting

  • Accelerated revenue recognition


Mobile Ready

Why limit the power of our CRM System to just the office desktop or laptop when the business world we live in today is so active and on the go. That’s why we’ve made our CRM Solutions mobile ready, no longer will you or your employees have to get to the office or to the nearest laptop to accommodate a customer. Why should you let your customers wait when your competitors are ready to snatch them at any moment? With mobile CRM the whole team will have access to the customers and their information no matter where they are and they can make responses almost immediately making the customer’s experience with you easier thus increasing customer retention and sales productivity.

  • Access and share files no matter where you are

  • Interact and respond to clients immediately

  • A more personalized communication with customers

  • Resolve cases quicker

Mobile

Integration

Advanced Integrations

Our CRM solution can easily be integrated with your existing systems and website, and with any other software application with API. Allowing your website and CRM to function together boosts your CRM system to benefit you twice as much, using the information on your website, the CRM System can automatically acquire customer lead data and with the CRM system integrated with your website you’ll be able to track the behaviors of your customers on your site, like their comments and downloads, the pages they’ve visited, the information they asked for and what possible information could stimulate interest and you can conveniently access all the information you need in just one place.

  • Straightforward implementation

  • Track customer behavior

  • Nurture leads

  • Give customers useful information

  • Prioritize prospects based on their interest

technology crm

Building a relationship with your customers has become more of a necessity. The business world we live in today has become seriously competitive, more than before. CRM that leads to a strong relationship is a solid competitive advantage and technology serves as the developer of relationship building.

The Technology CRM Solutions of CRMWorks Asia was created to facilitate and simplify operational processes and effectively uplift our customers. Our Technology CRM Solutions provide clean and timely customer data, in order for you to run your business as smoothly as possible and thus delivering the best customer experience. As Sugar CRM says, “it’s the right technology for technology companies.


Features and Benefits

Insightful Customer View

Sugar CRM gives you an accurate customer database with all the information you need to create and build a valuable customer relationship. This includes not only contact information but also detailed information about them and the history they with your business. By having a comprehensive picture of all your customers, you can understand them better and provide fast and exact customer service.

  • Specific data

  • Authentic interactions

  • Knowledgeable insights

  • Improve customer experience


Social CRM

Social CRM

Engage your potential customers and your end users, interact and build brand awareness within the comforts of your CRM. The collaboration of business techniques, technology, social media and the eagerness to better serve customers formulates the basis of what Social CRM is about. Social CRM enables you to share information to customers and prospects and at the same time it enables you to acquire information and insights from customers.

  • Provide immediate responses to customer feedback

  • Establish an effective communication channel with customers

  • Interact with customers on a friendlier level

  • Raise brand awareness and loyalty


Sales Force Automation

Are you tired of doing a lot of multitasking? Do you sometimes lose track some tasks that can screw up the whole customer experience process? A sales force automation system is a well-known program that helps and simplifies many sales process phases. Applying this to a business can make both your employee’s and customer’s involvement easier and better.

  • Improve your sales process

  • Reduce manual lead data entry

  • Maximize lead generation.

  • Easy, Centralized Tracking of Customer Information

  • Cost-effective and Flexible Options


Flexible

Flexible

Are you looking for a custom-made CRM solution for your company and its requirements? Sugar CRM doesn’t force you to adapt to the system it can adapt to all your business processes and any market condition you may be facing. You should be able to utilize a CRM system in whatever way suites your business and when your business grows our CRM system will be able to readjust with your growth.

  • An easy and uncomplicated system

  • Suitable for any type of business

  • Overall assistance

  • Integrate with other business operations and applications


Delivers Excellent Reporting

Our CRM solution will deliver a 360 degree view of your operations and will improve the accuracy of report data. Good CRM System Implementation encourages better decision making because the decisions are based on more accurate data. How can you make good decisions without clear and full information? That’s how you make bad decisions, being unable to see the big picture is not good for anyone in the organization. Plus having a good overview report of your company and customers can create motivation and a sense of responsibility among employees and management because you can all be aware and see the reasons and results behind your work.

  • Improved reporting system

  • Advanced Sales tracking and reporting capabilities

  • Eliminate errors and duplicate data entry

  • Standardized quotes and contracts

Flexible

Tracking and Trend Solutions

Tracking and Trend Solutions

Sugar CRM will increase the accuracy of sales forecasting and make it possible to track the ROI of marketing campaigns.

”If you don’t know where you are going, you will probably end up somewhere else.” The most reliable way to forecast the future is to try to understand the present.

Sugar CRM can help you increase your revenue by allowing yourself and your team to have a clear overview of the sales cycle allowing you to see at what stage a certain customer is at and what possible options there are for that customer. This CRM System gives you a clear forecast by using your past company and customer data. By having a well-kept history of data the CRM System can anticipate what may come in the future.

  • Monitor results of email campaigns

  • Improved revenue forecasting

  • Accelerated revenue recognition


Mobile Ready

Why limit the power of our CRM System to just the office desktop or laptop when the business world we live in today is so active and on the go. That’s why we’ve made our CRM Solutions mobile ready, no longer will you or your employees have to get to the office or to the nearest laptop to accommodate a customer. Why should you let your customers wait when your competitors are ready to snatch them at any moment? With mobile CRM the whole team will have access to the customers and their information no matter where they are and they can make responses almost immediately making the customer’s experience with you easier thus increasing customer retention and sales productivity.

  • Access and share files no matter where you are

  • Interact and respond to clients immediately

  • A more personalized communication with customers

  • Resolve cases quicker

Mobile

Integration

Advanced Integrations

Our CRM solution can easily be integrated with your existing systems and website, and with any other software application with API. Allowing your website and CRM to function together boosts your CRM system to benefit you twice as much, using the information on your website, the CRM System can automatically acquire customer lead data and with the CRM system integrated with your website you’ll be able to track the behaviors of your customers on your site, like their comments and downloads, the pages they’ve visited, the information they asked for and what possible information could stimulate interest and you can conveniently access all the information you need in just one place.

  • Straightforward implementation

  • Track customer behavior

  • Nurture leads

  • Give customers useful information

  • Prioritize prospects based on their interest