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Signs you need CRM?

Business are challenging more than ever today no matter what the size. New customers are exclusive; revenues are under pressure; and competition seems to be a step ahead of you all the time if not most of the time. You need a drastic change which you should have done yesterday.

NOT KNOWING WHERE YOUR BUSINESS STANDS

Reports on key business metrics takes too long to produce and are always delayed.

Getting the whole view of the business from marketing, sales and customer service is always challenging.

Inability to quickly visualize business KPIs.

NO CENTRALIZED CUSTOMER DATABASE

Too much time wasted looking for customer related information and is increasingly hard to find.

Data integrity is an issue.

You do not have a single source of truthful data.

LOW PRODUCTIVITY

Everyone spends too much time on daunting and repetitive tasks. Unable to automate processes that don’t need human decision making.

Generating reports are tedious and painful.

DIFFERENT DEPARTMENTS DON’T WORK WELL TOGETHER

Marketing, Sales and Customer Service don’t collaborate well because information is not shared.

Different departments use different applications that are disjoint which causes customer information.

CUSTOMERS ARE FRUSTRATED FOR SLOW AND INACCURATE SERVICE

Customer service don’t have a 360 degree view of the customer and not looking smart.

Too much time is wasted in servicing the customer.

Prone to duplicate and inaccurate customer data.

SALES CYCLES ARE TOO LONG WHICH RESULTS TO MISSING REVENUE POTENTIAL

There is no standardized sales process and everyone is doing things differently.

Lack of a sales opportunity management system that provides guided selling options.

Inaccurate sales forecasts.

Missing competitive insights.

Learn More About Business Benefits of CRM

Signs you need CRM?

Business are challenging more than ever today no matter what the size. New customers are exclusive; revenues are under pressure; and competition seems to be a step ahead of you all the time if not most of the time. You need a drastic change which you should have done yesterday.

NOT KNOWING WHERE YOUR BUSINESS STANDS

Reports on key business metrics takes too long to produce and are always delayed.

Getting the whole view of the business from marketing, sales and customer service is always challenging.

Inability to quickly visualize business KPIs.

NO CENTRALIZED CUSTOMER DATABASE

Too much time wasted looking for customer related information and is increasingly hard to find.

Data integrity is an issue.

You do not have a single source of truthful data.

LOW PRODUCTIVITY

Everyone spends too much time on daunting and repetitive tasks. Unable to automate processes that don’t need human decision making.

Generating reports are tedious and painful.

DIFFERENT DEPARTMENTS DON’T WORK WELL TOGETHER

Marketing, Sales and Customer Service don’t collaborate well because information is not shared.

Different departments use different applications that are disjoint which causes customer information.

CUSTOMERS ARE FRUSTRATED FOR SLOW AND INACCURATE SERVICE

Customer service don’t have a 360 degree view of the customer and not looking smart.

Too much time is wasted in servicing the customer.

Prone to duplicate and inaccurate customer data.

SALES CYCLES ARE TOO LONG WHICH RESULTS TO MISSING REVENUE POTENTIAL

There is no standardized sales process and everyone is doing things differently.

Lack of a sales opportunity management system that provides guided selling options.

Inaccurate sales forecasts.

Missing competitive insights.

Learn More About Business Benefits of CRM