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Why SugarCRM?

In evaluating a CRM, there’s temptation to look for an industry specific CRM solution that is geared for, and designed for your line of business. However, we are here to tell you that SugarCRM is for everyone. Well, we could write a list of business valuable reasons from here to there as to why we prefer SugarCRM over other CRM applications. To save you time in your evaluation, here are a few common reasons why we recommend SugarCRM:

Flexibility

SugarCRM is the most flexible CRM platform in the market. Unlike other CRM solutions that are only available as a cloud based service, SugarCRM gives you more freedom in choosing where to deploy it. Sugar can be hosted on their Sugar cloud, in a third party cloud provider such as AWS, Microsoft Azure, etc. or in your own data center.

Straightforward and Cost Effective

With SugarCRM, you get a clear and easy process to understand pricing models. You get all functionality in one price at no extra cost. There are no hidden fees, no arbitrary limitations, no forced upgrades to more expensive editions and no extra cost for the latest CRM functionality. On top of that, SugarCRM has a lower total cost of ownership compared to its enterprise level competitors such as Salesforce and MS Dynamics. With Sugar, you get more value for a fraction of the cost.


Why is this important? Because cost of investment is always important. Why pay for more when you can pay for less?

Its Open Source!

Many businesses recently realized the value of open source because they have more control over the kind of software. Additionally, development roadmap for open source is generally faster than its proprietary counter parts because it is not only supported by the maker but the community behind it as well. Thus, allowing businesses to become more agile and scale faster.


Why is this important? Because you have more control over your direction.

Customizability

Because of its open source nature, SugarCRM can be tweaked to whatever extent you see fit. Since the code is open, it’s simply a matter of modifying it to add the functionality you want. Other proprietary competitors may be customizable but only to an extent or in some cases, might take longer to do because the core code is not exposed. Furthermore, applying code changes does not have any legal implications. Don't try that with proprietary software!


Why is it important? Because you want your CRM to adapt to the way you do business. Not the other way around.

Collaborative

SugarCRM has a wide ecosystem of applications that you can use to extend its functionality thru SugarExchange. Additionally, you can do custom integrations with other business applications and data sources with any editions to meet the changing needs of your business quickly and effectively.


Why is it important? Because the need for integrating other business applications is real.

Why SugarCRM?

In evaluating a CRM, there’s temptation to look for an industry specific CRM solution that is geared for, and designed for your line of business. However, we are here to tell you that SugarCRM is for everyone. Well, we could write a list of business valuable reasons from here to there as to why we prefer SugarCRM over other CRM applications. To save you time in your evaluation, here are a few common reasons why we recommend SugarCRM:

Flexibility

SugarCRM is the most flexible CRM platform in the market. Unlike other CRM solutions that are only available as a cloud based service, SugarCRM gives you more freedom in choosing where to deploy it. Sugar can be hosted on their Sugar cloud, in a third party cloud provider such as AWS, Microsoft Azure, etc. or in your own data center.

Straightforward and Cost Effective

With SugarCRM, you get a clear and easy process to understand pricing models. You get all functionality in one price at no extra cost. There are no hidden fees, no arbitrary limitations, no forced upgrades to more expensive editions and no extra cost for the latest CRM functionality. On top of that, SugarCRM has a lower total cost of ownership compared to its enterprise level competitors such as Salesforce and MS Dynamics. With Sugar, you get more value for a fraction of the cost.


Why is this important? Because cost of investment is always important. Why pay for more when you can pay for less?

Its Open Source!

Many businesses recently realized the value of open source because they have more control over the kind of software. Additionally, development roadmap for open source is generally faster than its proprietary counter parts because it is not only supported by the maker but the community behind it as well. Thus, allowing businesses to become more agile and scale faster.


Why is this important? Because you have more control over your direction.

Customizability

Because of its open source nature, SugarCRM can be tweaked to whatever extent you see fit. Since the code is open, it’s simply a matter of modifying it to add the functionality you want. Other proprietary competitors may be customizable but only to an extent or in some cases, might take longer to do because the core code is not exposed. Furthermore, applying code changes does not have any legal implications. Don't try that with proprietary software!


Why is it important? Because you want your CRM to adapt to the way you do business. Not the other way around.

Collaborative

SugarCRM has a wide ecosystem of applications that you can use to extend its functionality thru SugarExchange. Additionally, you can do custom integrations with other business applications and data sources with any editions to meet the changing needs of your business quickly and effectively.


Why is it important? Because the need for integrating other business applications is real.