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SugarCRM makes CRM simple. As the world’s leading provider of open source customer relationship management (CRM) solution, SugarCRM applications have been downloaded over seven million times and currently serve over millions of users in 80 languages.

SugarCRM organizes sales, marketing, and support information in a single application that keeps CRM simple. It’s easy to use and easy to modify. Sugar’s intuitive interface doesn’t disrupt your business processes and guarantees easy adoption by your team members. The road warriors on your team can access all vital customer information from Sugar mobile apps or their mobile browsers.

SugarCRM’s open platform provides unlimited flexibility and control over your CRM deployment. Make unrestricted customizations, integrate with any third-party or legacy system using Web Services or Enterprise Service Bus (ESB) solutions, or build completely new modules with easy-to-use administration tools.


Explore SugarCRM

Marketing Automation

SugarCRM goes beyond traditional marketing systems. With the use of Sugar, you can deliver personalized content to your prospects and yield high quality leads. you can identify key segments of targets and prospects with Sugar’s reporting engine. You can easily market across different channels and stay on your customer’s mind by nurturing them with what’s new about your business. With SugarCRM, you can support tracking both electronic and analog campaigns, and even accommodate social marketing efforts thru integration. You can also track your leads throughout your sales pipeline and close the loop by understanding which campaigns, leads and accounts resulted in a sale. With SugarCRM, there will be no more guesswork as to which campaign gave you the best ROI.

Salesforce Automation

SugarCRM Sales goes beyond traditional sales systems designed to force data entry and empowers you to spend more time selling. Sell proactively with Sugar’s 360-degree customer activity history. You can sell with the power of the collective enterprise and sell based on connections for SugarCRM is social ready. You can also sell anywhere using your mobile device and sell on time with real time pipeline management. You can sell more by automating your day-to-day tasks and sell using your favourite applications. Reports are made easy with SugarCRM reporting where it turns data into actionable information. Sugar has the flexibility, agility, and simplicity that enables users to personalize the platform so they can be more productive in selling.

Unified Service Desk

SugarCRM’s best of breed CRM platform equips your business with the rapid customer insight and real-time collaboration necessary to deliver quality support to every customer, every time. With SugarCRM, you can deliver real insight and proactive service. Users can deliver expert service backed by the power of the collective enterprise and deliver it on time to ensure customer satisfaction. Sugar also allows tracking the effectiveness of your service team and issue handling response time. Deliver smarter service by empowering not only your users but also your customers thru service portals, so that customers can get rapid access to answers they need quickly.

Scalable Platform

SugarCRM’s platform enables you to rapidly build and deploy powerful business solutions to the entire organization in the cloud or on premise. You can rapidly configure the way information is presented in Sugar with SugarCRM developer tools. With SugarCRM, you can monitor business performance through mobile. You can also use it across the world for it goes with 80+ languages. SugarCRM can also be extended through readily available connectors and plugins that can be downloaded on SugarExchane, SugarForge and SugarOutfitters. With Sugar, you can build your own technology stack so you can be in control of your CRM application.


Sugar Pricing and Signup

SUGAR PROFESSIONAL$40user/month billed annually
Sugar Professional includes:
Sales automation and forecasting
Marketing lead management
Support automation
Call center automation
Reporting & Dashboards
SugarCRM Mobile
Cloud or on-premise deployment
15GB storage
Unlimited Studio customizations
Unlimited online support
Sign Up
SUGAR ENTERPRISE$65user/month billed annually
Sugar Professional functionality plus:
Enterprise opportunity management
Enterprise forecasting
Customer self-service portal
Custom Activity Streams
Native SQL reporting
Phone support
60GB storage
2 sandbox instances (On-Demand)
Sign Up
SUGAR ULTIMATE$150user/month billed annually
Sugar Enterprise functionality plus:
24x7 support
Assigned Technical Account Manager
250GB storage
Up to 5 sandbox instances (On-Demand)
Sign Up

SugarCRM makes CRM simple. As the world’s leading provider of open source customer relationship management (CRM) solution, SugarCRM applications have been downloaded over seven million times and currently serve over millions of users in 80 languages.

SugarCRM organizes sales, marketing, and support information in a single application that keeps CRM simple. It’s easy to use and easy to modify. Sugar’s intuitive interface doesn’t disrupt your business processes and guarantees easy adoption by your team members. The road warriors on your team can access all vital customer information from Sugar mobile apps or their mobile browsers.

SugarCRM’s open platform provides unlimited flexibility and control over your CRM deployment. Make unrestricted customizations, integrate with any third-party or legacy system using Web Services or Enterprise Service Bus (ESB) solutions, or build completely new modules with easy-to-use administration tools.


Explore SugarCRM

Marketing Automation

SugarCRM goes beyond traditional marketing systems. With the use of Sugar, you can deliver personalized content to your prospects and yield high quality leads. you can identify key segments of targets and prospects with Sugar’s reporting engine. You can easily market across different channels and stay on your customer’s mind by nurturing them with what’s new about your business. With SugarCRM, you can support tracking both electronic and analog campaigns, and even accommodate social marketing efforts thru integration. You can also track your leads throughout your sales pipeline and close the loop by understanding which campaigns, leads and accounts resulted in a sale. With SugarCRM, there will be no more guesswork as to which campaign gave you the best ROI.

Salesforce Automation

SugarCRM Sales goes beyond traditional sales systems designed to force data entry and empowers you to spend more time selling. Sell proactively with Sugar’s 360-degree customer activity history. You can sell with the power of the collective enterprise and sell based on connections for SugarCRM is social ready. You can also sell anywhere using your mobile device and sell on time with real time pipeline management. You can sell more by automating your day-to-day tasks and sell using your favourite applications. Reports are made easy with SugarCRM reporting where it turns data into actionable information. Sugar has the flexibility, agility, and simplicity that enables users to personalize the platform so they can be more productive in selling.

Unified Service Desk

SugarCRM’s best of breed CRM platform equips your business with the rapid customer insight and real-time collaboration necessary to deliver quality support to every customer, every time. With SugarCRM, you can deliver real insight and proactive service. Users can deliver expert service backed by the power of the collective enterprise and deliver it on time to ensure customer satisfaction. Sugar also allows tracking the effectiveness of your service team and issue handling response time. Deliver smarter service by empowering not only your users but also your customers thru service portals, so that customers can get rapid access to answers they need quickly.

Scalable Platform

SugarCRM’s platform enables you to rapidly build and deploy powerful business solutions to the entire organization in the cloud or on premise. You can rapidly configure the way information is presented in Sugar with SugarCRM developer tools. With SugarCRM, you can monitor business performance through mobile. You can also use it across the world for it goes with 80+ languages. SugarCRM can also be extended through readily available connectors and plugins that can be downloaded on SugarExchane, SugarForge and SugarOutfitters. With Sugar, you can build your own technology stack so you can be in control of your CRM application.


Sugar Pricing and Signup

SUGAR PROFESSIONAL$40user/month billed annually
Sugar Professional includes:
Sales automation and forecasting
Marketing lead management
Support automation
Call center automation
Reporting & Dashboards
SugarCRM Mobile
Cloud or on-premise deployment
15GB storage
Unlimited Studio customizations
Unlimited online support
Sign Up
SUGAR ENTERPRISE$65user/month billed annually
Sugar Professional functionality plus:
Enterprise opportunity management
Enterprise forecasting
Customer self-service portal
Custom Activity Streams
Native SQL reporting
Phone support
60GB storage
2 sandbox instances (On-Demand)
Sign Up
SUGAR ULTIMATE$150user/month billed annually
Sugar Enterprise functionality plus:
24x7 support
Assigned Technical Account Manager
250GB storage
Up to 5 sandbox instances (On-Demand)
Sign Up